# Wernix

> Wernix is an AI agent platform for customer and public service. Its agents answer phone calls, chats, text messages and emails in more than 70 languages, give answers drawn only from an organization's approved knowledge, and file every conversation as a tracked ticket. All data stays in Canada. Wernix is built by Thiru Inc. of Toronto.

Wernix is pronounced WUR-nix. The name comes from Wernicke's area, the part of the brain that understands language.

Key facts:
- Channels: voice (existing phone numbers), web and app chat, SMS, email
- Languages: more than 70, detected automatically
- Answers come only from content the organization approves, with the source cited; when unsure, the agent hands off to a person
- Every interaction becomes a ticket with routing, priority, SLA tracking and an audit trail
- Data residency: voice, transcripts and derived data are stored and processed in Canada
- Callers are always told they are speaking with AI and can always reach a person
- Aligned with PIPEDA, MFIPPA, Quebec Law 25, AODA and WCAG 2.1 AA
- Built by Thiru Inc., Toronto, a Zoho Authorized Partner; native Zoho integration
- Contact: hello@wernix.ai

## Pages

- [Platform](https://wernix.ai/platform): channels, knowledge grounding, languages, help desk and handoff, insights, integrations
- [Industries](https://wernix.ai/industries): utilities, healthcare and insurance, retail and hospitality, transit, government
- [Trust Center](https://wernix.ai/trust): data residency, separation, AI disclosure, security controls, compliance status
- [About](https://wernix.ai/about): Wernix by Thiru, Toronto
- [Book a demo](https://wernix.ai/contact)