Your data stays in Canada.
Voice data is sensitive. Every control on this page exists because of that.
Voice, transcripts and derived data are stored and processed in Canada.
Data is processed in Canada. No component sends voice outside Canada.
Your data is kept apart from every other customer's.
Each customer runs in its own isolated environment. One organization's data never reaches another's.
Callers always know they are speaking with AI.
Every conversation discloses that an AI agent is answering, and any caller can reach a person on any channel.
Access is limited, logged and reviewed.
- Encryption in transit and at rest
- Role-based access
- Logging and audit trail for every interaction and admin action
- Configurable retention, then automatic deletion
- Personal information masked before storage where configured
- Incident response with prompt notification
Answers are grounded, and the agent knows its limits.
Agents answer only from approved content and decline requests outside policy.
Built for Canadian privacy, accessibility and public-sector rules.
| Framework | Status |
|---|---|
| PIPEDA | Aligned |
| MFIPPA (Ontario municipalities) | Aligned |
| Quebec Law 25 | Aligned |
| AODA and WCAG 2.1 AA | Aligned |
Get the security package.
Architecture overview, data-flow diagrams, privacy impact and threat-risk templates, and the sub-processor list, shared under NDA.